A Provider Friendly Program for Illinois
MCNA Dental is a leading dental benefit management company committed to providing high-quality services to state agencies and managed care organizations for their Medicaid and CHIP members. We serve over 8 million children and adults with the singular mission of improving their general health by ensuring access to quality dental care. For more information, visit our corporate website at http://www.MCNA.net.
We are building a network that will be administered by MCNA to serve members in Illinois. As dentists, we recognize the dedication that dental providers such as you have to the oral health of Illinois’ population. We would like to extend an invitation for you to consider joining our network.
Provider Network Enrollment
Your dental office may enroll in our Illinois network now via email or fax:
- Step 1: Download and read our Letter of Intent.
- Step 2: Fax the completed Letter of Intent to 1-208-298-3844 or email it to Network_Development@MCNA.net.

Provider Resources and Documents
Frequently Asked Questions
MCNA’s Provider Portal
MCNA’s free Provider Portal allows you to quickly verify member eligibility, submit claims and prior-authorizations, manage your office, edit your fee schedules, and more! We welcome you to sign up and create your Provider Portal account today!
Already have an account? Log in instead.
Provider Training Sessions
MCNA Dental hosts regional training sessions and online webinars to discuss our program and other important information. Please RSVP to reserve your seat at one of our upcoming sessions.
No training sessions currently scheduled. Please check back soon or contact us to schedule one-on-one training.
We are here to help you!
If you have any questions, please call our toll-free Illinois Provider Hotline at:
1-855-248-6262
You can call Monday through Friday, 7 a.m. – 7 p.m. (excluding national holidays).
If calling after hours, please leave a message for our representatives. Your call will be returned on the next business day.